The test email sits in your outbox and refuses to send.This indicates a problem with the Incoming Mail settings. Checking the Sent mailbox shows the test email has been sent, but you never receive it.Send an email to yourself using the email address of the Mail box that is causing problems. If you continue to get the password request for more than thirty minutes it’s possible that you have a missing or incorrect password.
If you misspell the password or type in the wrong password, the password request box will continue to pop-up… because now you really do have a password problem. If the mail server is down for maintenance, momentarily offline or overwhelmed with requests, it rejects the request from Mac Mail.Īs the most common reason for a server rejection is an incorrect password, Mac Mail mistakenly assumes this is why it’s been rejected and immediately places a box on your screen requesting a password. Mac Mail checks with the server constantly to see if you have new mail. Mac Mail, like Outlook and Entourage, must contact an external mail server in order to send and receive your email. It seems to appear and disappear without rhyme or reason. Almost everyone who owns a Mac encounters the pop-up box requesting a password for Mail.
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